Functions for managing your branch network

From a central inventory overview to cross-location evaluations: The modules cover the daily tasks in retail operations and provide the data you need for decisions.

Central inventory overview All locations in one view: availability, reorder levels, and transfers are consolidated in real time.
Automatic reordering Delivery quantities are calculated based on consumption and lead time. Manual adjustments remain possible at any time.
Sales analysis per location Revenue, stock turnover, and sell-through per item can be evaluated per branch and in network comparison.
Supply chain monitoring Delivery dates, transport status, and delays are displayed in one place so bottlenecks become visible early.
Inventory support Count sheets, discrepancies, and postings are recorded digitally and compared directly with target stock levels.
Reports for management Standardized evaluations of inventory value, delivery reliability, and space productivity can be generated for any time horizon.

Frequently Asked Questions About Store Management

Answers on integration, data quality, and implementation of the retail operations platform for your store network.

How long does the platform implementation take?

The basic installation including the connection to your merchandise management system typically takes four to six weeks. This is followed by a two-week test phase with your central controlling team before we gradually activate the locations.

Which data sources can be connected?

We support common ERP systems, POS systems, and warehouse management solutions. The connection is established via standardized interfaces or an individual API integration, depending on your existing system landscape.

How current are the KPIs in the dashboard?

Sales and inventory data are transmitted in real time and updated in the dashboard within a few minutes at the latest. For supply chain planning, you can also define daily or weekly aggregations.

Can store managers create their own evaluations?

Yes, each location receives individual access with predefined reports. In addition, custom filters and comparison periods can be created without requiring programming skills.

How are inventory forecasts calculated?

The forecast is based on historical sales data, seasonal patterns, and current delivery times from your suppliers. The system automatically compares these values with the minimum stock levels of your stores and suggests reorders.

What support do we receive after the go-live?

After implementation, a dedicated support team is available for technical questions, and a contact person for professional development. Regular training sessions for new employees are included in the service scope.

Clear Rules for Using the RetailOps Platform

Definition of Metrics

All sales metrics refer to net revenue excluding VAT and are updated daily at 2:00 AM.

Inventory Management

The merchandise management system reflects physical stock. Discrepancies due to inventory differences must be reported within 14 days.

Supply Chain Monitoring

Delivery times apply from order confirmation. Delays due to force majeure are excluded from the warranty.

Access Rights

Branch managers receive read and write access for their locations. Central changes remain reserved for corporate administration.

Data Retention

Transaction data is stored for seven years in accordance with Austrian accounting regulations.

Support and Maintenance

Planned maintenance windows are announced 48 hours in advance. Critical issues are handled around the clock.
Clarify questions about the terms

Voices from the branch network

What managers report after introducing our control platform

Switching to a central merchandise management system affects not only key figures, but also the daily work routine in every branch. The following feedback shows where the platform provides concrete relief.

Branch manager, 14 locations

Previously, we managed inventory separately in each branch. Now we can see in the dashboard which items are moving where, and we can trigger replenishment specifically. Capital commitment has noticeably decreased without shelves running empty.

Marc Dobler
Head of Supply Chain

The supply chain overview helped us identify bottlenecks earlier. We now manage with forecasts instead of gut feeling and have significantly reduced the number of rush orders.

Benjamin Aigner
Management, 32 branches

The cross-location performance analysis replaces our monthly Excel evaluations. The key figures are current, comparable, and directly translatable into actions. This saves time in every meeting.

Retail Group Management
Head of Merchandise Management

The implementation was faster than expected. The training sessions were practical, and after two weeks all branches were working with the same data. Coordination between locations is now straightforward.

Retail Project Management
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